Ronald R.
Field Operations

Take ownership of your career

Be the face of a better, safer tomorrow.

As an ADT Smart Home Consultant, you’ll be based in the field as a key point of contact for our customers. Every day is different – you’ll provide in-home consultation while installing and activating security and smart home products that best meet the needs of our customers.

Own your career path

Put your career in the most capable hands possible — your own. ADT is passionate about promoting from within, as many of our Smart Home Consultants have assumed various roles across the company:

Smart Home Consultant

You’ll be developing relationships with new customers as you activate cameras, security hardware, IoT devices, and ensure everything meets your customers’ needs.

Local Leadership

You will have the opportunity to lead a team of Smart Home Consultants to build out effective programs within an assigned territory.

Area Leadership

You’ll be responsible for supporting the strategy, development and execution for your specific area within a larger regional plan.

Regional Leadership

You will define processes and develop strategies as a way to increase efficiencies and find opportunities across multiple markets.

We know that your career growth journey isn’t always linear.

Should you choose to take your career in a different path, we offer opportunities for you to move laterally or into other lines of business.

A male ADT Field Operations employee talking with a female homeowner inside her home.
Ronald R.
Field Operations
A female ADT Field Operations employee in a stock room, holding a dome camera box.
Sabrina E.
Field Operations
A male ADT Field Operations employee standing in a driveway next to his van, holding a cordless drill and a tool bag.
Carlos P.
Field Operations

Benefits that fit your life

At ADT, our benefits are focused on helping you be your best self. This is why we offer a comprehensive program that supports your physical, financial, emotional and social well-being, regardless of where you are in life.

Paid vacation time

Company vehicle and equipment provided

Base salary plus the potential to earn upsell commissions

Ability to earn additional pay

Employee referral bonuses

Spotlight on key roles

A male ADT Field Operations employee smiles as he shakes hands with a homeowner.
Carlos P.

Field Operations

Smart Home Consultant

You’ll identify, enroll, and activate security & Smart Home products that best meet the needs of ADT’s residential customers. Use your tech-savvy skills to provide help with connecting customers to our app and leading-edge technology.

A male ADT Field Operations employee hangs up his tool belt, which is filled with tools.
Ronald R.

Field Operations

Service

As a Residential Service Technician, you’ll be focused on helping our customers solve a variety of problems through troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.

A male ADT Field Operations employee talks with a female homeowner outside her home.
Lance G.

Field Operations

Install

As a Residential Installation Technician, you’ll evaluate the customer’s needs, design, install, and educate the customer on the use of their system.

Two female ADT Field Operations employees stand together, looking at an ADT product in a box that one of them is holding.
Sabrina E., Melissa V.

Field Operations

Managerial

You’ll oversee a team of field professionals with a mission to provide best in class service to customers. You’ll use your experience in organizational effectiveness, talent management, and operations excellence to lead, train and mentor your team.

Spotlight on: females in the field

Women at ADT discuss their unique experiences working on the Smart Home Consulting team.